Scenarios

Transform Government processes

Day in the life

See how people can use Copilot to perform common tasks throughout their day to save time, generate value, and improve their wellbeing.

A day in the life of a Chief Technology Officer

Evelyn is a CTO who helps maintain and secure the IT infrastructure at her organization.

Available with: Microsoft 365 Copilot and Teams Rooms

A day in the life of a Chief Information Officer

Ava is a CIO who seeks insights on the status of programs, projects, stakeholder insights and daily agendas.

Available with: Microsoft 365 Copilot

A day in the life of a Chief Data Officer

See how a Chief Data Officer can use Copilot to communicate with their team.

Available with: Microsoft 365 Copilot

A day in the life of an HR leader

Omar aims to foster a people-centric culture in the organization to promote growth and inclusivity.

Available with: Microsoft 365 Copilot

A day in the life of a Budget Officer (Controller)

Isabel is a Budget Officer and plays a crucial role in managing financial resources and ensuring efficient allocation of funds within her agency.

Available with: Microsoft 365 Copilot

A day in the life of a Communications Officer

Daichi helps to disseminate information, manage public relations, and ensure effective communication with his agency.

Available with: Microsoft 365 Copilot

A day in the life of a Procurement Officer

Maya is a Procurement Officer and wants to release the RFI as soon as possible.

Available with: Microsoft 365 Copilot

A day in the life of a Tax Collections Agent

Hillary is a Tax Collection Agent who seeks insights on collected tax revenue.

Available with: Microsoft 365 Copilot

A day in the life of a Tax Policy Analyst

Jake is a Tax Policy Analyst who aims to analyze the impact of current policies and strategize tax reform.

Available with: Microsoft 365 Copilot

A day in the life of a Customs Agent

See how a Customs Agent can use Copilot to manage data and communications.

Available with: Microsoft 365 Copilot

A day in the life of a Budget Analyst

See how a Budget Analyst can use Copilot to manage data and communications.

Available with: Microsoft 365 Copilot

A day in the life of a Risk Officer

See how a Risk Officer can use Copilot to work with documents and communications.

Available with: Microsoft 365 Copilot

A day in the life of a Civil Engineer

Megan is a Civil Engineer responsible for planning, design, and operation of public roads.

Available with: Microsoft 365 Copilot

A day in the life of a Transportation Policy Analyst

Charlotte is a Transportation Policy Analyst who uses data to drive policy discussions within her government.

Available with: Microsoft 365 Copilot

A day in the life of a Program Manager for Transportation Safety

James is a Program Manager who manages transportation safety programs within a Public Transportation organization.

Available with: Microsoft 365 Copilot

A day in the life of an Urban Planner

Olivia is an urban planner who seeks insights and coordination across her portfolio. 

Available with: Microsoft 365 Copilot

A day in the life of a Contact Center Agent

Isabel is non-emergency contact center agent is seeking ways to optimize insights, planning, and performance metrics tracking of citizen inquires. 

Available with: Microsoft 365 Copilot

A day in the life of a Social Services Supervisor

See how a Social Services Supervisor can use Copilot to manage their team.

Available with: Microsoft 365 Copilot

A day in the life of a Social Services Case Manager

See how a Social Services Case Manager can use Copilot to manage their workload.

Available with: Microsoft 365 Copilot

A day in the life of a Public Health Officer

See how a Public Health Officer can use Copilot to analyze data and make better decisions.

Available with: Microsoft 365 Copilot

A day in the life of a Police Officer

See how a Police Supervisor can use Copilot to work with data, documentation, and people.

Available with: Microsoft 365 Copilot

A day in the life of an Investigator

John is an investigator who uses AI tools to analyze evidence, uncover patterns and solve cases swiftly.

Available with: Microsoft 365 Copilot

A day in the life of a Crime Analyst

Bonnie is a crime analyst who provides insights to improve public safety, reduce crime and improve resource allocation.

Available with: Microsoft 365 Copilot and Copilot Studio

A day in the life of a Judge

Learn how a Judge can use Copilot to improve courtroom efficiency.

Available with: Microsoft 365 Copilot

A day in the life of a Prosecutor

Learn how a Prosecutor can use Copilot to help manage their casework.

Available with: Microsoft 365 Copilot

A day in the life of a Clerk of Courts

Learn how a Clerk of Courts can use Copilot to help manage courtroom activities..

Available with: Microsoft 365 Copilot

Deliver citizen services

Lack of communication and complex processes can lead to low satisfaction with services.

Improve citizen access to services

Deploy an agent to help constituents find information

Available with: Copilot Studio

Enhance hybrid courtrooms

Update courtroom processes from scheduling to media communications.

Available with: Microsoft 365 Copilot

Improve communications

Create and execute on communications plans

Available with: Microsoft 365 Copilot

Maintain budgets

Sticking to a budget is critical for government agencies that often have limited financial flexibility.

Enable budget adherence

Track variances and plan updates

Available with: Microsoft 365 Copilot

Improve procurement cycle time

Use Copilot to streamline procurement from RFPs to contracts

Available with: Microsoft 365 Copilot

KPIs

Opportunity to impact key functional area KPIs

How Microsoft Copilot can help maintain budgets

Copilot can be extended into financial systems and other processes to bring data together and speed decision-making based on targets and trends.
Optimizing Procurement Workflows
  • Reduce time spent on administrative tasks
  • Find knowledge and take action
  • Efficiently draft and format documents
  • Swiftly scan and summarize documents

How Microsoft Copilot can help improve courtroom efficiency

Automate the tracking of Judicial utilization to uncover data insights and increase courtroom efficiency and transparency.
Optimizing Procurement Workflows
  • Reduce time spent on administrative tasks
  • Find knowledge and take action
  • Efficiently draft and format documents
  • Swiftly scan and summarize documents

How Microsoft Copilot can help improve communications

Copilot streamlines employee creativity and collaboration, reducing the time and effort needed to meet communication demands and bolstering public trust.
Optimizing Procurement Workflows
  • Reduce time spent on administrative tasks
  • Find knowledge and take action
  • Efficiently draft and format documents
  • Swiftly scan and summarize documents

How Microsoft Copilot can help reduce procurement cycle time

Enable faster delivery timelines and contract compliance percentage rates to ensure contract terms and are met.
Optimizing Procurement Workflows
  • Reduce time spent on administrative tasks
  • Find knowledge and take action
  • Efficiently draft and format documents
  • Swiftly scan and summarize documents